Returns & Exchanges
At PSD®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, underwear and swimwear must have all original tags and liners intact to be eligible for a refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select your reason for the return and generate a prepaid shipping label, which will be sent directly to your email for easy printing.
- 3.Pack Your Items
Securely place your items in their original packaging, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the box.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.
